Founding Engineer, AI Voice Platform
- Built an omnichannel AI receptionist on Twilio SIP + n8n with retries, idempotency, and observability; improved CSI by 30%.
- Built MVP and production backend for BetterCards in Flutter and Golang in 4 days; campaign brought in 1500+ clients in first run.
- Led AWS architecture for BetterX AI services (RDS, DynamoDB, SageMaker/EMR, App Runner), including IAM hardening and monitoring.
- Built a production scheduling optimizer with event-driven replanning and LLM feedback loops; reduced cycle time from 15 to 10 days.